Privacy Policy

1. Who We Are

Uncle J's Dirty Apron BBQ ("we", "us", or "our") operates the website unclebbq.com and provides online ordering, rewards, and catering inquiry services. Our restaurant is located at 3206 Theodore St, Joliet, IL 60435.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and password when you create an account
• Billing and delivery address when you place an order
• Payment card details (processed securely by Stripe — we never store raw card numbers)
• Order history and preferences
• Messages you send through our contact form

We also automatically collect certain technical information when you visit our site, such as your IP address, browser type, and pages visited, to help us understand how the site is used and to detect fraud.

3. How We Use Your Information

• Process and fulfill your orders
• Send order confirmation and status emails
• Manage your rewards account and points balance
• Respond to your questions and contact form submissions
• Improve our menu, website, and services
• Comply with legal obligations and prevent fraud

We do not sell your personal information to third parties.

4. Third-Party Services

We use trusted third-party services to operate the site. Each has its own privacy practices:

• Stripe — payment processing
• Square — point-of-sale and menu catalog
• DoorDash — third-party delivery fulfillment
• Clerk — secure account authentication
• Resend — transactional email delivery
• Google Maps — location and directions

When you choose delivery through DoorDash, your name, address, and order details are shared with DoorDash to complete delivery. Please review their privacy policy at doordash.com.

5. Cookies

We use cookies and similar technologies to keep you signed in, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, but some features (such as staying logged in) may not work properly.

6. Data Retention

We retain your account information and order history for as long as your account is active or as needed to provide services. You may request deletion of your account at any time by contacting us.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at jhightower@unclebbq.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please reach out: